Plone CMS website monthly insurance for website owners

Build your business without worrying about Plone CMS. 24/7 support and monthly reports.

Tired of your Plone CMS website technical issues?

Wouldn’t it be great if you can not worry about your Plone CMS website and focus only on building and growing your business instead?

Do not have your own Plone CMS development team that can watch your online application and make sure it’s always up and running?
Or have the team but it’s rather expensive to pay long bills for simple support work?
Want to be sure your website is always secured and with up-to-date backups?
Want to have fresh ideas and suggestions on where to move next with your website delivered to your inbox monthly?
Want to focus on building and growing your business rather than worry about your Plone CMS website technical stuff?

If any of the above listed questions are about you, then keep reading…

Introducing: Plone CMS monthly Insurance for business owners

SoftFormance team can watch your Plone CMS web application 24 hours a day, 7 days a week to ensure:

Your application is always secured with the latest security patches released by Plone CMS and Python community.
Your application is always up and running with regular backups that we set up and configure.
You receive monthly reports with Last Month Review and List of Improvement Suggestions for your website and business.

Also, you’ll be able to order five small (<30 minutes) jobs on your Plone CMS website: this can be something like broken page fixes, email server configuration, users signup setup, minor styling fixes, add-ons installation and configuration, administration related tasks, explanations on how things work on the site, help with speed-up service like google pagespeed, etc. This way you won’t need to hire a separate development team to do a couple of quick fixes.

And guess what? Monthly support plan will cost you just 2 hours of custom development services according to average market rates!

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

Softformance’s Monthly Insurance has never let us down. It is incredibly reassuring to know that we can count on Vitaliy and his excellent tech team. We look forward to the monthly reports which are part of their insurance plan. Great stuff!

Martin Schoel

CEO, ChooseHelp.com

Try to understand the problem fully and know Plone inside and out. Responsive and responsible.

Dylan Jay

CTO, PretaWeb.com

These guys steadily provide great results in agreed time frame. Very good communication, cooperation and quality. High competency and fast understanding of the specification.

Ivan Kafedzhiev

Configuration Manager, Melexis

How does it work?



Monitoring

24 hours a day, 7 days a week we monitor your Plone CMS website whether it’s up and running.



Debugging

Shall any issue appear on the site we start checking it and dig deeper into the core of the problem.



Fixing

As soon as we know the reason, we fix the problem on the website.



Reporting

After we fix the issue, we send you status email on the work we’ve done to fix it. Also, every month you get a report with a list of improvements for your website.

Pick your Plan and free your time for more important things!

30-day moneyback guarantee on all plans. Pick a plan below and contact us.

Minimal

Best for developers

$79/month

Up and Running Guarantee
Security and Patches Guarantee
Backups up and running
Monthly Report with Last Month Review

More Details

Optimal

Best for website owners

$187/month

Minimal Package +
Database regular packing
Up to 5 small jobs on website
Monthly Report with Improvement Ideas

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Custom

Need extra services?

$xxx/month

if you need extra services
delivered every month,
contact us and we’ll discuss
your specific case

Contact Us

Frequently Asked Questions

Can I pay a year in advance?

Yes, in that case you save 10% on any of the above listed Plans.

Will you support more than one site?

Yes. Please note that our monthly support plans are just for the one website. You are welcome to sign up twice if you have two sites.

How long does a task take to complete?

We complete tasks on the same business day. If you request a task over the weekend, we generally take care of it on Monday morning unless we deem it to be urgent.

What tools do you use to provide your Optimal package of monthly insurance?

We use:

pingdom to monitor your website down times and site speed;
google analytics and webmaster tools to provide you with further improvement ideas on website SEO, visitors volume, conversion rates and any other business and technical related things;
munin to track your server performance.

Thus, after you signup for Optimal package we’ll need Administrator access to your Plone CMS site, ssh access to your server and finally access to your Google Analytics account to provide better quality of services.

Can I change plans at any time?

We do this only on the 1st day of the next month.

What does 24/7 support mean?

Most jobs are completed Monday to Friday, during business hours. We monitor urgent tasks like site is down or security patch releases over the weekend, so if there’s an urgent issue we can call in a SoftFormance developer for extra help.

Are there limits to the tasks you will do?

As part of our Optimal monthly plan we only do small 30 minutes jobs. If you need any other extra services on monthly bases, we can talk about your specific case as Custom monthly plan for different price.